Faqs
Frequently asked questions
Orders & shipping
How do I place an order?
Browse our collection and select your preferred size and color. Add items to your cart and follow the checkout steps to complete your purchase. You’ll receive a confirmation email once your order is placed.
Can I change or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to make a change or cancel your order, please contact us as soon as possible. While we can’t guarantee changes, we’ll do our best to assist.
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary depending on your location and selected shipping method, and will be displayed at checkout.
Do you offer international shipping?
Yes, we ship to selected international destinations. Shipping costs and estimated delivery times will be calculated at checkout based on your location.
Size, fit & products
How do I choose the right size?
Each product page includes a detailed size guide to help you find the best fit. If you prefer a more relaxed fit or are between sizes, we generally recommend sizing up.
Do your items fit true to size?
Most of our styles are designed to fit true to size. However, fit may vary depending on the cut and fabric. We suggest reviewing the product description for specific fit notes.
How should I care for my clothing?
Care instructions can be found on the product page and garment label. For best results, we recommend washing in cold water and air drying to maintain shape and color.
Returns & exchanges
What is your return policy?
We accept returns within 14 days of delivery, as long as items are unworn, unwashed, and in their original condition with tags attached.
How do I start a return or exchange?
To begin a return or exchange, please contact our support team with your order number. We’ll provide step-by-step instructions to guide you through the process.
Who covers return shipping costs?
Return shipping costs are the customer’s responsibility unless the item is defective or an incorrect item was sent.
Payments & support
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options that are available at checkout.
Is my payment information secure?
Yes. All payments are processed through encrypted and secure payment gateways to protect your personal information.
How can I contact customer support?
You can reach us through our contact form or by email. Our team responds within 24 hours on business days.
Need help?
Contact us
Have a question? Fill out the form and we’ll respond within 1–2 business days.
Fast delivery
Orders are processed quickly and shipped with trusted partners, ensuring your pieces arrive smoothly and on time.
Easy returns
If something doesn’t feel right, returning your item is simple, clear, and designed to be completely hassle-free.
Secure payments
All transactions are protected with secure encryption, so you can shop confidently and check out with ease.